posljednje ažurirano: 15. June 2026.

Privacy Policy

About Privacy Policy

The data controller responsible for processing is:
Oktal Pharma d.o.o., Pijačna 14a, Sarajevo, Bosnia and Herzegovina.

Oktal Pharma d.o.o. respects your privacy and bases its website on technologies that provide a better and safer online experience. This Privacy Statement applies to the collection and processing of your personal data, as well as the use of cookies on the website www.oktal-pharma.ba.

Collecting and Processing of Personal Data

In order to maintain the functionality of its website and to provide the services requested by users, Oktal Pharma may collect and use users’ personal data on this website.

Through the website www.oktal-pharma.ba, depending on the purpose, your personal data may be collected, such as your first and last name, email address, home or business address, and telephone number. By entering your personal data into the designated fields, you give your consent for such data to be used for the purpose for which it was provided.

Oktal Pharma collects information about your computer. This information may include your IP address, browser type, access time, and website addresses.

Oktal Pharma may use the above data to provide you with more efficient customer service, to facilitate the use of the website by eliminating the need to repeatedly enter the same information, or to customize the website according to your personal preferences and interests.

Oktal Pharma does not sell, rent, or lease its customer lists to third parties. Subject to confidentiality obligations, Oktal Pharma may share data with trusted partners for specific purposes such as performing statistical analysis, providing customer support, organizing deliveries, or similar needs. Any such third party is prohibited from further processing your personal data.

The Security of Your Personal Data

The website www.oktal-pharma.ba protects your personal data from unauthorized access, use, or disclosure. Data on computer servers are stored in a controlled, secure environment, protected against unauthorized access, use, or disclosure.

Cookie Usage

The website www.oktal-pharma.ba uses so-called cookies – text files that are placed on the user’s computer by the web server used by the user.

These files are created when the browser on the user’s device loads the visited web destination, which then sends data to the browser and creates a text file (cookie). The browser retrieves and sends the file back to the server of the web destination (site or page) when the user returns to it.

Cookies are used to enable the proper functioning of all features of the website and to provide a better user experience. They may be temporary (stored only during the visit to the website) or persistent (remaining stored on the user’s computer after the visit).

The website www.oktal-pharma.ba uses third-party cookies to obtain statistical data on website traffic and usage. The data collected include the user’s IP address, browser information, language, operating system, and other standard data, which are collected and analyzed exclusively in an anonymous and aggregated form.

The website www.oktal-pharma.ba uses Google Analytics cookies for the purpose of measuring and analyzing website traffic. You can opt out of Google Analytics by using the Ads Settings Manager tool. Detailed information from the third party about this service, as well as about users’ options to manage the necessary cookie settings, is available at the following link.

Disabling Cookies

If you do not agree with their use, you can easily delete (or block) cookies on your computer or mobile device using the browser settings you use. For more information on managing cookies, please visit your browser’s pages or www.allaboutcookies.org.

Since the purpose of cookies is to improve and enable the use of our website and its processes, please note that by blocking or deleting cookies you may disable the functionality of these features or cause them to function and appear differently in your browser.

Terms and Amendments

The terms of this Privacy Statement govern the use of cookies and all data collected during the application of this Statement, except for third-party cookies. Oktal Pharma reserves the right to amend this Statement and the cookie policy at any time in order to provide new important information and to keep you informed about the ways in which Oktal Pharma protects your data on its websites. Therefore, we recommend that you periodically check this page for updates.

Contact Information

Oktal Pharma will be pleased to receive your comments and suggestions regarding this Statement, as well as any of your questions and remarks. You can contact us at: szop@oktal-pharma.ba.