Sales
Your Trusted Business Partner
In our business relationships with customers, we place strong emphasis on close connections that enable us to monitor and understand the needs and requirements of our long-standing clients. We continuously invest in improving our business processes and in the ongoing education of our employees to maintain customer trust and uphold Oktal Pharma’s reputation as a reliable business partner.
High-Quality Support
Alongside our expert field staff, customers are also supported daily by professional client relations associates.
Seven skilled representatives with many years of experience respond to your inquiries within seconds. They are at your disposal to provide high-quality support in ordering and planning your inventory, as well as to address your requests and facilitate your day-to-day operations in caring for patients.
Pharmacies
We operate with 800 pharmacies and distribute over 4,000 products across Bosnia and Herzegovina, with our represented portfolio standing out in particular.
We receive orders quickly and efficiently through electronic channels, with regular support from our telesales representatives.
Hospitals
Long-standing cooperation with hospitals is based on participation in public procurement tenders.
We are focused on meeting the individual needs and emergency situations of our business partners.
Opticians
For more than 23 years, we have successfully collaborated with optical retailers and provided all the support they need.
Polyclinics And Doctor’s Offices
A significant portion of our sales portfolio is supplied to polyclinics and doctor’s offices.
With a simple ordering process and delivery across the entire territory of Bosnia and Herzegovina, we provide a comprehensive service to our customers.
