About us

ABOUT US

Oktal Pharma Sarajevo is one of the leading wholesalers in Bosnia and Herzegovina that for over 16 years ensures regular and quality distribution of medicines, medical products and other products for the preservation of human health for pharmacies, hospitals, health centers, polyclinics, laboratories for medical biochemistry and optics.
 

Oktal Pharma Sarajevo represents over 20 pharmaceutical companies in the Bosnian market.

The company continuously invests in the development of logistics capacities, technologies, processes and employees according to the requirements of the pharmaceutical industry in order to provide as efficient and quality service as possible to all users, partners and participants in the supply chain.

Oktal Pharma d.o.o. Sarajevo was founded in 2002 as a limited liability company for trade and privately-owned services. It operates with about 30 foreign suppliers and around 800 customers (pharmacies, wholesalers, private offices and polyclinics, health canters, hospitals, institutes and opticians) and distributes about 5000 different items.

In order to ensure continuity of high quality business according to the requirements and expectations of business partners, customers, suppliers, patients, healthcare workers, employees and all other stakeholders, Oktal Pharma has developed and implemented a quality system in accordance with the requirements of EN ISO 9001: 2015 standards.

Since its founding, Oktal Pharma has been developing a partnership with foreign pharmaceutical companies offering marketing and sales services, market research, product registration, promotional activities, storage service, distribution and other logistical and administrative services in accordance with their needs.

The strategic partner of Oktal Pharma, with a share of 49%, is Walgreens Boots Alliance, a leading global company in the field of medical operations, wholesale of pharmaceuticals and healthcare products, of which Oktal Pharma is a member.

years of business excellence

affiliated companies

+

employees in OPH Group

VISION 

  • To build a strong and modern pharmaceutical wholesaler, environmentally conscious and capable of achieving the highest goals in trade, distribution, representation and market research, and promotion of pharmaceutical and medical science in the region, especially Bosnia and Herzegovina
  • To always be among the three leading pharmaceutical wholesalers in the Bosnia and Herzegovina


MISION

  • Improving the quality of service and strengthening quality control in business operations to meet global standards
  • Understanding and meeting the needs and wishes of customers and providing greater value than its competitors
  • Education and satisfaction of employees in constant pursuit of total quality in business
  • Continuous acquisition and application of new know-how in operations and management of the company
  • Systematic monitoring and analysis of processes and activities in the environment, recognising our own environmental impact and, consequently, compliance of environmental impact with legislation

DIRECTOR

The company is managed by the Director which, thanks to its knowledge, experience and skills, plays an important role in organizing business.

Semin Kasum M.Sc. Director of Oktal Pharma d.o.o. Sarajevo

M.Sc. Semin Kasum, graduated from the Faculty of Economics, University of Sarajevo in 2002, and completed his master's degree at the same faculty in 2006.

He has enriched many years of his experience in the pharmaceutical industry by holding senior management positions with significant results. In addition to his extensive knowledge of economics, he is excellent at managing business processes, human resources as well as logistics.

In the period from 2015 to 2018, he managed Oktal Pharma Sarajevo and he again took over the position of director in November 2019.