In dealing with customers, Oktal Pharma places emphasis on close relationships that enable us to monitor and listen to the needs and demands of our long-standing customers. We continuously invest in improving business processes and on-going education of our employees in order to maintain customer trust and the reputation of Oktal Pharma as a trusted business partner.
PHARMACIES
Oktal Pharma works with more than 700 publicly and privately-owned pharmacies throughout the Republic of Bosnia and Herzegovina.
OPTICIANS
Exclusive distribution and top conditions.
HOSPITALS
Long-term cooperation with hospitals is based on public tenders.
POLYCLINICS AND DOCTOR’S OFFICES
A significant share of the products we offer is sold to polyclinics and doctor’s offices.
In order to achieve the highest quality of service, we pay special attention to logistics processes, solutions and employees who perform day-to-day demanding operations and procedures regulated by the highest standards. We provide our partners and customers with the quality and safety in storage and delivery of products, setting the safety of the end user and the patient as our priority.
3 600 000 products
are issued annually from the warehouse and delivered to the addresses of customers and partners.
1 000 000+ km
We travel more than one milion kilometers annually by delivering goods to our customers and partners
5000+ articles
over 5000 different articles in the offer and distribution market
3500 m2
total storage capacity in the distribution center according to the highest standards of good distribution practice